I have been a Microsoft Certified Systems Engineer since 1998.
By this time, I think you would agree that I should know enough about computers & networks that I should be able to follow instructions and get things working.
Well, once again, I find myself following instructions and ending up with something that doesn’t work. Is it me? Did I make a mistake? Maybe I don’t know what I’m doing, but isn’t that why I am following instructions in the first place?
Then I think, maybe the instructions are bad or incomplete, let me Google this and see if I can find other instructions on doing the same thing, Nope, It all appears to be the same, let me rack my brain and spend hours doing something that should have taken me ten minutes. After several hours and a few days have past, I end in frustration, it must be me or my setup.
It can’t be that it just doesn’t work, that yet again, this Microsoft product is busted, MICROSOFT must know what they are doing, their stuff MUST work, it’s got to be me, maybe I should try spending more hours on getting this thing that takes ten minutes to do, working, It’s gotta be me!
Man, I can’t believe it, this happens over and over again, I think I know enough to be able to follow instructions, could it be that Microsoft makes a product that is so complicated that it can’t be easily installed and configured? That it takes almost nothing to break it.